To report problems about City of Edinburgh Council services – potholes, streetlighting, bins, dog fouling, bonfires, for example – use the Council’s reporting forms at http://www.edinburgh.gov.uk/report
The phone number for the Council switchboard is 0131 200 2000, and this is also used for emergency calls outwith office hours.
The Council prefers you use online reporting forms http://www.edinburgh.gov.uk/report
Very few services give telephone or email contacts for reporting. These below are correct as at November 2019.
ROADS |
|
| Street light problem
Road or pavement emergency Road sign emergency Gully emergency |
0800 23 23 23 Monday to Thursday 8am to 5pm and Friday 8am to 3.40pm 0131 200 2000 weekdays 5pm to 8am and weekends. |
ENVIRONMENT |
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| Overflowing litter bins | 0131 608 1100 and when prompted options 1, then 2 and then 2 | |
| Bulky Waste Collection | 0131 608 1100 | |
| Smoke from bonfires | ||
| Dust, odours and fumes, light nuisance | environmentalassessment@edinburgh.gov.uk | |
| Abandoned vehicles | env.wardens@edinburgh.gov.uk | |
| Damaged or missing street name plate | streetnaming@edinburgh.gov.uk | |
ONLINE PLANNING AND BUILDING CONTROL SERVICES |
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| Planning Helpdesk
Monday to Friday 9am to 1pm |
planning@edinburgh.gov.uk | |
Planning queries can be emailed to the planning helpdesk and comments about current planning applications should be made direct on the online form which is accessed from the planning application.